How to Report Fraud in Small Payment Cashing Services

Introduction

With the rise of 소액결제현금화 services, so too has come a wave of fraudulent platforms and scammers targeting unsuspecting users. Whether you’ve lost money, had your personal data stolen, or were misled by a fake provider, it’s important to know how and where to report these crimes in Korea. This article outlines the step-by-step process to report fraud and get the help you need in 2025.

Step 1: Gather All Evidence

Before making any report, collect the following:

✔ Screenshots of your transaction and chats
✔ Bank records or receipts showing payment
✔ Website or app URLs, social media handles
✔ Date and time of the incident

Detailed documentation strengthens your case and speeds up the investigation.

Step 2: Report to KISA (Korea Internet & Security Agency)

KISA handles most online fraud, especially phishing and privacy-related violations.

Website: www.kisa.or.kr
Fraud Report Page: boho.or.kr
Phone: 118 (free, nationwide)

Step 3: Report to the Financial Supervisory Service (FSS)

If you made a payment or were tricked into a financial transaction, report it to the FSS.

Website: www.fss.or.kr
Consumer Center: Complaint Portal
Phone: 1332 (financial complaint hotline)

Step 4: Contact Cybercrime Police

For criminal activity (theft, fraud, identity misuse), you can file a report with the cyber division of the Korean National Police.

Cyber Bureau: ecrm.police.go.kr
Emergency Line: 112 (general police)
Online Crime Reporting: cyber.go.kr

Step 5: Report to App Stores (if needed)

If you were scammed through an app, report it to Google Play or Apple App Store:

Google Play: Report inappropriate apps
Apple: Report a Problem

Step 6: Notify Your Mobile copyright

If you used mobile billing for the cashing process, notify your copyright (SKT, KT, LGU+). They may freeze billing or issue refunds for fraud-related use.

Important Tips

???? Do NOT send additional money hoping to “recover” funds
???? Keep all evidence until the case is resolved
???? Check if others reported the same scam via forums like Naver 카페, Reddit, or Facebook groups
???? Consider posting a scam warning anonymously to help others

Conclusion

소액결제현금화 can be helpful—but when abused by fraudsters, it’s important to act quickly. Korea provides clear channels for reporting and recovering from financial scams. By gathering evidence, using official portals, and staying vigilant, you can not only protect yourself but help others avoid similar traps in the future. Your voice can drive enforcement, and your report can make digital finance safer for everyone.

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